Privacy Policy

1. Introduction

Welcome to MyTapStick ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit mytapstick.com or make a purchase from us.

By using our Site, you acknowledge that you have read and understood this Privacy Policy. If you disagree with its terms, please discontinue use of our site.

2. Information We Collect

We may collect the following types of information:

• Personal Identifiers: Name, email address, shipping address, and phone number when you place an order or contact us.
• Payment Information: Payment details are processed securely through GoDaddy Commerce. We do not store your full card number on our servers.
• Order Information: Products purchased, order history, and transaction details.
• Usage Data: Browser type, IP address, pages visited, and time spent on our site, collected via standard web analytics.
• Communications: Messages you send us via our contact form or email.
• Marketing Preferences: Whether you have opted in or out of promotional communications.

3. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders, including custom wand commissions
• Send order confirmations, shipping updates, and design finalization emails for custom orders
• Respond to your inquiries and provide customer support
• Improve our website, products, and services
• Send promotional and marketing communications — only with your express consent
• Comply with applicable legal obligations

4. Marketing & Solicitation

We may contact you with promotional offers, product updates, and news about MyTapStick only if you have provided express consent to receive such communications — for example, by opting in at checkout or via our contact form.

You have the right to withdraw your consent and opt out of marketing communications at any time by:

• Clicking the "unsubscribe" link in any marketing email we send
• Contacting us directly through our Contact page

We will never sell, rent, or share your contact information with third parties for their own marketing purposes.

5. Sharing Your Information

We do not sell or rent your personal information. We may share it with:

• Payment Processors: GoDaddy Commerce to securely process transactions.
• Shipping Partners: Carriers and fulfillment services to deliver your order.
• Legal Authorities: When required by law or to protect our rights.

6. Cookies & Tracking

Our site may use cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. You can control cookie settings through your browser. Disabling cookies may affect certain site functionality.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Order records are typically retained for 7 years for tax and accounting purposes.

8. Your Rights

Regardless of your location, you have the following rights with respect to your personal information:

• Right to Access: Request a copy of the personal information we hold about you.
• Right to Correction: Request correction of any inaccurate or incomplete data.
• Right to Deletion: Request that we delete your personal data, subject to legal retention requirements.
• Right to Opt Out: Withdraw consent for marketing communications at any time, without affecting the lawfulness of prior processing.
• Right to Portability: Request a copy of your data in a portable, machine-readable format where technically feasible.
• Right to Complain: Lodge a complaint with a relevant data protection authority if you believe your rights have been violated.

To exercise any of these rights, please contact us via our Contact page. We will respond within 30 days.

9. Security

We implement commercially reasonable security measures to protect your information. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but are committed to protecting your data to the best of our ability.

10. Children's Privacy

Our site is not directed to children under 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately via our Contact page.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Your continued use of our site after any changes constitutes acceptance of the new policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy or wish to exercise your rights, please reach out: